Heirloom Wooden Toys » Purchase orders

Purchase orders

Purchase orders

To place a Purchase Order:

Over the internet:

  • Place items in your cart
  • Choose Purchase Order at checkout
  • Enter your contact information and internal purchase order number
  • Fax your internal PO to (626) 359-5701

By phone:

  • Call toll free (866) 202-8073 and talk to a friendly customer service representative
  • Fax your internal PO to (626) 359-5701

By fax:

  • Fax your internal PO to (626) 359-5701
  • Be sure to include a contact person, email address, and phone number where we can reach the contact person
Rules:
  1. Purchase Orders over $250 are accepted from Schools, Hospitals, Child Care Centers, Places of Worship, and Universities.  Do you think your organization belongs on this list?  Give us a call!
  2. Your purchase order can only be accepted when accompanied by the signature of the officer authorizing the purchase and when submitted on your organization's official purchase order form or letterhead. In some cases, we may require additional information to complete your order. Please fax it to (626) 359-5701.
  3. Items will only be delivered to the organization that generates the purchase order.
  4. Payment is due 30 days after the shipping date and may be paid via check, money order, or credit card.
  5. We reserve the right to refuse any purchase order for any reason.

Helpful Hints:

  • Remember orders under $99 have a $5 shipping charge, and most orders over $99 ship for free.  Some larger items require additional shipping charges.  We'll contact you within 3 business days of your order with an estimate, and won't process your order until we have your approval of the additional charge.  If you'd like an estimate before you place your order, please give us a call.  Knowing the true costs up-front helps your organization keep within budget!
  • Know your organization's internal processes.  Do you need a signed quote? We'd be happy to get one to you.  Also, who in your organization needs to approve your purchase order and when? If there is anything that we can do to help, just ask.
  • If you need a W9 form from us, we would be happy to send or fax one to you.
  • Sales tax is charged only on orders shipping to California. (If you are a tax-exempt organization in California, please include a copy of your sales tax exemption certificate with your purchase order.)

 

Our Contact Information:
 
HeirloomWoodenToys.com
11636 Goldring Rd
Arcadia, CA 91006
Phone: (866) 202-8073 Fax: (626) 359-5701